Payment Received
You’re In the Block.
Thank you for your order. Your payment went through and we’re getting your Block Stream ready to ship.
About Your Receipt
Your payment was processed securely by Stripe, and a receipt has been emailed to the address you used at checkout. It includes your order number, your items and your total. Keep it handy — you’ll need the order number to track your delivery or make a warranty claim.
What Happens Next
Four Steps to Your Screen.
Check Your Email
Your order confirmation is on its way. Your dispatch email with the carrier tracking number follows as soon as your package is scanned.
We Pack & Ship It
Your device is picked, checked and packed at our warehouse, usually the same or next business day. Shipping is free on every order.
Set It Up in Ten Minutes
Connect the HDMI cable, plug in the power, join your Wi-Fi and sign in to your own services. That's the whole job.
Start Watching
Stream, watch, listen — and if you ordered the Gaming edition, pair the wireless controller and play.
While You Wait.
Nothing to prepare and nothing to download — but knowing the four setup steps means you’ll be watching about ten minutes after the box arrives.
What’s Coming to You
Your Block Stream device
The standard entertainment box, or the Gaming edition with its wireless controller.
12-month limited warranty
Registered automatically against your order — no form to fill in.
Free shipping
Dispatched from our warehouse with tracking emailed to you.
Straightforward returns
If it isn't right for you, returns are available within the stated window.
Ordered the Gaming Edition?
Your wireless controller is in the box. Pair it from Settings → Bluetooth once you’re set up. Games aren’t bundled with the device — you install compatible titles from supported app stores.
Anything Wrong With Your Order?
If something isn’t right — a wrong item, a question about your receipt, or anything else — reply to your confirmation email or contact us directly. Have your order number to hand.
Add to the Setup.
A second controller, a spare remote, an HDMI cable or extra storage — all available in the shop.